At Incepta we help organizations in designing and implementing Salesforce® based business solutions. We help businesses transform the way they interact and manage their customers, partners and even employees.
At Incepta, we build the bridge between business and technology to provide innovation that helps improve the experience journey of your customers, partners and employees. We help map customer and company touch points and provide anywhere, anytime access to specific and situational insights by combining our business and strategy expertise powered by Salesforce technology to enable transformation across your business.
Using Salesforce’s social, mobile, analytics and cloud-based collaboration platform, Incepta can help clients in:
- Discovering new ways to listen to customers, partners and employees
- Finding a new meaning and dimension in their data
- Building digital personas and drawing the experience journey maps
- Building prototypes to validate new digital engagement concepts
- Developing and Implementing digital engagement applications
Incepta understands that establishing a digital engagement platform with customers, partners and employees that synchronizes with different systems of record can help build relevance, improve customer experience and enable business process and organizational change.
Incepta specializes in helping clients with:
- Creating the Next-generation customer experience
- Transforming and Modernizing the CRM strategy
- Data analytics that can help provide new insights into the business
- Enabling digital application concepts on a proven, secure and scalable technology platform